We have worked with Simon Treloar and Bionic Software since the early 2000s. Over that time, Bionic Software has provided software development and operational support for our apartment management business, with Simon closely involved in understanding and solving the problems we encountered.
Simon has a strong understanding of how an accommodation business actually operates — not just the software, but the bookings, financial processes and day-to-day requirements behind it. On numerous occasions, he has helped us resolve critical problems with our existing booking system and keep the business operating when things have gone awry.
We were also involved in the beta testing of PennyBrass and have seen its development from an operational perspective.
What stands out is Simon’s ability to understand a business problem and turn it into a practical software solution. He understands the consequences when the software gets something wrong, because he understands the business processes behind it.